The Redirects section of Constructor dashboard is used to send users who enter a specific search term to a different page. This is useful when the result you want to display isn't part of your product catalog.

For instance, if a user types "order status," you could send them to an order status page.

How to configure redirects

Navigate to the Redirects section from the Constructor dashboard home page. You will see a list of Current Redirects configured.

Configuring redirects via the Constructor dashboard

Configuring redirects via the Constructor dashboard

Click on the down arrow icon on the right hand side to filter for Future Redirects, Expired Redirects or All Redirects.

Configuring redirects via the Constructor dashboard - selecting from dropdown

Configuring redirects via the Constructor dashboard - selecting from dropdown

How to add redirects

Click on the green Add Search Redirect button, enter the redirect URL and select the matching criteria and enter the relevant keywords.

Redirect types

There are three criteria you can use to specify when a redirect should be applied:

Phrase

For phrase matching, the exact phrase needs to be found somewhere in the user's search. For instance, enabling this criteria for the search query "returns policy" would apply it when users search for "holiday returns policy" but not "policy for holiday returns."

Exact

For exact matching, all keywords need to match the user query exactly. For instance, enabling this criteria for the search query "returns" would apply it only on searches for "returns," and not "returns policy."

Unordered

For unordered matching, all keywords need to match the user query in any order. For instance, enabling this criteria for the search query "returns policy" would apply it for "policy returns," but not "holiday returns policy."

Adding a new search redirect via the Constructor dashboard

Adding a new search redirect via the Constructor dashboard

Click on the right arrow icon towards the bottom left to view addition optional Extended redirect options. These options include Start Date, End Date, User Segments or add additional metadata to the redirect.

Click on the green Create Search Redirect button to create.

Creating a new search redirect via the Constructor dashboard - detail

Creating a new search redirect via the Constructor dashboard - detail

Creating redirects will display the appropriate target URL in the search response, it is up to the your UX development team to initiate the redirect to the web page.