How are FTP feeds processed?

FTP feeds are processed immediately upon receipt. Generally, it takes a few minutes for the feed to be processed, ingested into our system, and distributed to our servers.

Constructor supports several catalog upload operations:

• sync - Replace the entire catalog
• delta - Update or add item, variation, or item group records
• patchdelta - Update one or more item attributes or variation attributes (fail if file contains new items)
• patchdeltacreate - Update one or more item attributes or variation attributes (add new items)
• patchdeltaignore - Update one or more item attributes or variation attributes (ignore new items)
• delete - Delete specific data and behavioral learnings from the catalog
• whitelist - Keep specific data and behavioral learnings in the catalog, delete rest of the data and behavioral learnings

Learn more about catalog upload operations.

We will automatically fail ingestion attempts that would remove many products (by default 50% of catalog). To override this behavior, send the catalog with the filename keyword force.

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Caution

force operations are powerful tools intended for manual use under specific circumstances. Including this keyword in a catalog file can bypass certain safeguards designed to protect the integrity of your product catalog.

For example, these operations ignore the safeguard (by default 50%), which prevents a sync from overwriting an existing catalog. If used carelessly, you could accidentally delete a significant number of your products. If a significant number of products are unintentionally removed, it could affect the availability of items for customers, leading to a poor user experience and potential loss of sales.

If you wish to use the force keyword, we recommend you first reach out to your Customer Success Manager to discuss your specific needs before proceeding.