Outbound Media Recommendations

Delight shoppers with personalized product recommendations on any digital, off-site media property including email, SMS, push, social, paid advertising and more.

Outbound Media Recommendations are recommendations that are in any of your ecommerce companies outbound media properties including:

  1. Email Recommendations
  2. SMS/MMS Phone Message Recommendations
  3. Mobile Push Recommendations
  4. Social Media Recommendations
  5. Paid Media Ad Placement Recommendations
Email Recommendation types and use cases.

Email Recommendation types and use cases.

Configuring Recommendations

All Recommendations pods, strategies, and rules are created on the Constructor dashboard. Refer to the Dashboard home section to learn more about setting up Recommendations pods, strategies, and rules.

Integration methods

Once you've set up your Recommendations in the dashboard, we recommend one of the following integration methods to get Recommendations results in your marketing automation platform and message delivery tools:

  1. Data template: Direct API calls at email generation.
  2. Image service: Code snippet to inject recommendation images directly into email upon open.

Data templates

Some Marketing Platforms provide data templates to directly input API parameters into the tool and request results directly. If this is the case, please reference Retrieve by pod section to get API format to post parameters into your tools data template capability.

Image service

Our Recommendations image service delivers product images via HTML snippets to Marketing Tools.

Steps

  1. Design your marketing campaign and product card image format
  2. Create Recommendations pods & strategies in the dashboard
  3. Paste Constructor provided HTML snippet into your marketing message templates
  4. Update parameters with correct parameters, including Pod ID, personalization parameter, and position number
  5. Test and send your campaigns

To get started, please reach out to your Customer Success Manager to begin the process of designing your product card for media messages such as email, SMS, push, etc.

FAQ

Is Constructor a marketing automation platform or Email Service Provider?

No, Constructor is neither of these. Constructor provides best in class Recommendations and product discovery suite provider. Constructor provides APIs and other integration methods to get the best Recommendations to your shoppers and marketing teams wherever they are needed.